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Archive: Calls to parents and booking appointments for tuition centre.

Budget 2451$ per month

Posted: 5 years ago

Closed

Description: Savvy admissions campaign this summer.

Book appointment with Parents for a 'FREE PARENT TUTOR CONSULTATION'

We have been booking in appointments with parents but are now unfortunately finding it difficult due to the time at hand and need a skilled B2C Telemarketer to assist with making appointments with parents from a diverse range of backgrounds whom a) speak english very well b) speak english as a second language (1st language being tamil, hindi, punjabi, spanish, french, african etc

We have made appointments relatively quickly and easily but unfortunately do not have the time available now.

Our Business

Parch Hill (www.parchhill.com) is a tuition centre with 3 locations, in Croydon, Norwood and Mitcham and are offering quality tuition for children aged 5 - 16 plus including 11 Plus and Grammar school Preparation and GCSE exam prep.

Task at hand:

We would like you to book a 'Parent Tutor Consultations with the parents of leads that we have already generated and some that need qualifying and making them interested in our services that are vested in their children's progress to help maximise their children's academic potential. We have a range of qualified teachers and russell group graduates.

It is to do with further the understanding of the 11 Plus exams and grammar school for many parents that are not aware of it and also mentor the child in the parent consultation about national curriculum changes and make it valuable and discuss thereafter to see if Parch Hill for their children or not. Competition is increasing year on year and is becoming very challenging especially with technology moving fast.

We have a fantastic proposal we would like to present to parents or vested parents that have high aspirational parents that have a genuine interest in their children's education.

We are usually free 7 days a week and and have expectation for them to be booked in everyday with the following availability 11AM to 7PM. So 4 appointments every hour, 24 appointments every day and 168 appointments every week with 700 appointments every month which will be the KPI with a 80% consultation booked to attendance ratio.

The meeting will take approx. 15-20 minutes max.

We would expect the following:

700 Appointments Guaranteed Attendance Monthly
Calls to be recorded to prove 700+ appointments made and the way you managed objection handling.
Finish off data that have no email addresses, school names and other contact details by requesting information on calls.
Full notes on the Customer Relationship Management system.

We would provide you with the following:

New Prospective Data through our FiveCRM Software and appointment booking system.
Cold Leads that were generated from months ago.
Cold Leads from purchased data https://www.selectabase.co.uk which would need to be qualified and then booked in for a consultation.
Alumni Data for a 'Win back' campaign explaining all the changes at Parch Hill and to get them in for a new consultation.
Product knowledge and information
Sample script (however you can tailor upon your skilled experience and sales acumen)
From our experience a booking should be made every 10-15 minutes as a maximum.

We are ideally looking for someone or call centre long-term that we can continue a strong relationship with through PPH once we have measured your success from this job.

I look forward to bids!

PLEASE NOTE: ONLY BID IF YOU'VE READ AND ARE ABLE TO PROMISE THE FOLLOWING RESULTS AND RECORD CALLS ETC.
Skills:
call center,customer relationship management (CRM),lead generation,telemarketing,advice/consult and guidance,campaign,competition,education industry,English,French,marketing,public relations,Spanish

Category: Sales & Marketing

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