Wordpress or custom development // building maintenance tickets
Budget
427$
per month
Posted: 5 years ago
Opened
- Description
- PLEASE SEND A CORRECT PRICE FOR THIS PROJECT; I DON'T WANT TO HEAR "what's your budget" :-)
intro:
We manage about 20 buildings where people live
this means that if there are (technical) problems in the building (example light does not work)
the owners/renters inform us about this, we ask a technician to solve the problem and we pay the invoice.
in first fase i want this via logic below;
in second fase i will create qr codes residents can scan and then parameters are automatically filled in
(ex building, elevator, webform >> meldingsformulier.php?building="Quamea"?&problem="lift"¬if="webform" )
important to know - every building can have a different technician for every task:
example
- to replace a light in building A we need to contact technician X
- to replace a light in building B we need to contact technician Y
************************************************************************************
project consists of 3 parts:
1. user webform (for users and staff) to fill in
(based on parameters people will see or will not see specific fields)
2. two mails that are send to our administration
a mail to us with all info so we can start the process
b mail to us with all info for the technician so we can forward it after modification - to the proposed technician
3. follow up tool so every task gets logged (when step 1 is done) and easy follow up can be done:
example follow up (checkboxes / date / comment)
- task send to technician
- technician has made an appointment
- technician fixed the issue
- requester (of the task) is informed that task is solved
- technician send his invoice to us
- invoice is payed
example on "reports": can be list-view with possibility to filter on
open issues per building
open issues for all buildings
open issues for specific technician > so we can send/remind "these are your current open tasks"
finished issues on a specific period (this month, this year,...)
************************************************************************************
1. webform
************************************************************************************
A. general data
-----------------
> ingevuld door (translation: filled in by)
Sarah
Karen
Nadine
Steven
Frans
(url parameter so every user has his/her own 'link' ex meldingsformulier.php?user="Steven" )
in "our" version we should be able to select one of these from a dropdown
the external customers (users) should not see this
> melding op basis van (translation: notice based on)
bezoek (tr: visit)
facebook chat
in het gebouw (tr: in the building)
mail
op straat (tr: on the street)
sms
telefoongesprek (tr: phonecall)
van horen zeggen
webform (this form ;-) )
whatsapp bericht
(url parameter so webform can be used as a paramter ex meldingsformulier.php?notif="webform" )
in "our" version we should be able to select one of these from a dropdown
the external customers (users) should not see this
> datum & uur (translation: date & time)
> automatically filled in (now()) but should be editable
in "our" version we should be able to see this
the external customers (users) should not see this
> building
>> we should be able to easily add extra buildings so in the "admin" part we should have a "list of buildings" that we can edit/update
> example of our current building table is in attach
> this is important because we need (for mail 2A & 2B) for example the invoice-address from the building, also the location-address, ...
> Name & First name (text fields) (translation: "Naam" & "Voonaam")
> Phonenumber ("telefoon")
> mail
Probleem / Vraag (tr: problem/question)
> see excel
> we should be able to edit this table online, add extra options
fyi: based on the selection the technician-table should be filled in
users/customers should be able to add multiple files
> these files should be uploaded automatically (if needed we have a zapier account) to dropbox
> link to the files should be in both mails (and images should be "previewed" if possible)
======
important requirements
- form should be completely!! mobile friendly & possible to fill in with tablet/phone also
- code should be clean, w3valid & documented if needed
- all output should be send in a clean layout to a mailbox
(as a test use "[email protected]" - will be modified when code is final to 2 different mailaddresses)
(this mail will be capured with zapier mail parser for logging in google sheet)
if possible work with a translation file so i can translate the labels during the project (from english to dutch)
Skills:
editing,customization,dropbox,Dutch English,facebook,image,mobile,problem solving,Quick Response Code (QR Code),sales orders and invoices,translation,website development,wordpress (cms),zapier
- Category
Source: peopleperhour.com
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