Archive: Development of Case Management System

Budget 10000$ per month
Posted: 5 years ago
Closed
Description
Overview:
I am looking for a vendor to design and develop an internal business web application.

The internal business application is primarily a case management app for creating, managing and tracking complaints / cases lodged.

Case Management Features will include:
- Creation of new cases (by preparer)
- Timeline archive of case files (documents, text, notes)
- Progress of case stage (e.g. the case progresses from stage 1 - 4)
- Custom Field inputs
- Search across all fields of all cases
- Email integration

Apart from the case management module, other supporting modules will include
- Member management
- Payment management
- User management
- Report module (to generate reports based on parameters selected)
-- Identify trends
- Dashboard module
- Settings module
-- Role & access management
-- Custom fields setup
-- Export of data
-- Fee calculation input

Note:
- Solution will be hosted on-premise.
- Custom built, Commercial off-the-shelf solutions or customization of modules for off-the-shelf solutions are okay (as long as they can be hosted on -premise)
- SaaS solution will not be considered at this moment. Unless it is highly customizable or can be custom developed and is able to match all of the important requirements and security requirements.


The above is a high level requirement for now. Further information will be provided for the shortlisted vendors.
Next step: Interested vendors can pm with the following:

1) What solution do you propose based on the project overview.
- If it's custom built, please share details
- if it's a commercial off-the-shelf solution, please share details of the solution
- if it's a custom built module / extension for a off-the-shelf solution, please share the details of the solution and module / extension

2) Relevant portfolio
- of similar systems / apps (screenshots, urls or case studies)

3) Top level working arrangement
- how would you propose working with us remotely
- what are the key phases of the project
Working conditions:
Fixed Price
$5k-$10k
Skills:
website development,crm,odoo,erpnext,pega prpc,business process management (bpm)
Category

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