Archive: Personal Assistant - E commerce Business
Budget
By arrangement
Posted: 5 years ago
Closed
- Description
- We are in the Motorcycle Accessories niche. We need a PA - primarily - to assist with running our small Amazon E-commerce business, and possibly other ad hoc duties as well.
EXPERIENCE
You do not need to have experience in the following duties, that can all be learnt! The main thing is that you are focused, capable, adaptable and reliable. And can learn and excel at new skills.
MAIN DUTIES
Note that items 1,2 3 & 8 are DAILY tasks that MUST BE DONE (DAILY) - usually < 1 hour required. If for some reason you cannot do (sickness / vacation), then you must advise ASAP / give notice so that a stand in (a co-worker) will cover for you in your absence.
- If you require one or two days per week of total rest (non-work) then that is possible & negotiable.
The various responsibilities will include, but not limited to:
1. Listings - daily check to ensure that all listings are running OK.
2. Customer Services - handle daily customer inquiries & questions
3. Responding to customer feedback - product reviews and service reviews
4. Converting service reviews to product reviews where necessary
5. Inventory Management - what products are we running low of and need to re-order - how many / when.
6. Monitor rankings
7. Using, updating & creating SOP's (Standard Operating Procedures)
8. Reporting - set up and do Daily / Weekly / Monthly business reporting
9. Interact with Amazon Seller Support to handle periodic problems which require personal intervention.
And more.
10. Liaise as necessary with virtual co-workers
You may be asked to work on other tasks as well (subject to your availability, willingness and capability).
You shall invoice based on hours worked to start with. If work load increases and is at a consistent level then we can migrate to a fixed hours contract / permanent contract.
REQUIREMENTS
a. Good English language - written and verbal - ESSENTIAL.
b. Basic Excel / Google sheets.
c. You will own our own laptop / desktop computer that's reliable and reasonably fast. You will need to install a proxy software service (provided).
d. YOU MUST have reliable internet connection (live in a major city) and Mobile signal.
Thanks for reading, I look look forward to viewing your application.
Working conditions:
6+ months
10-30 Hours/wk
Rate: not specified
Skills:
administrative support,inventory management,e-commerce,personal assistant,microsoft excel
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